FAQ

Frequently asked questions

About the program

Is this a credentialing program?+

No. CRCI provides career training and a certificate of completion. It is not a substitute for ACRP, SOCRA, employer-required training, or formal credentialing.

How is the program delivered?+

100% online and self-paced. Each module includes video lessons, written content, downloadable resources, and a quiz.

How long does each program take?+

Most students complete Foundations in 1–2 weeks, CRC Launch in 4–6 weeks, and CRA Launch in 6–8 weeks at a comfortable pace.

Assessments & certificates

What is the passing score?+

Quizzes require 80% to pass. Retakes are unlimited.

When do I get my certificate?+

Immediately after passing the final assessment. Each certificate has a unique ID and QR verification link.

Can employers verify my certificate?+

Yes — employers can enter the certificate ID on the public verification page.

Payment & access

Do I have lifetime access?+

Yes. One-time payment, lifetime access, including future updates.

Can I get a refund?+

See our Refund Policy. We offer a 7-day refund window for unused programs.

Do you offer payment plans?+

Not currently. All programs are one-time purchases.